Ordering Help

Ordering Help

ORDERING HELP (MAIN MENU):











Placing an Order 
 

We offer two ways to place your order with Transfer Paper Canada:

1) ONLINE: This is the preferred method of ordering, By ordering online, your order goes immediately to our processing department assuring you of prompt delivery. All credit information is secure and not known to us. Order at www.transferpapercanada.com
If you require help registering on our site,  kindly contact us at info@transferpapercanada.com

2) EMAIL: Send us an Email to; info@transferpapercanada.com. Indicate the items you wish to purchase and all other pertinent detail.


Can I pick-up my order?
We're sorry. Due to COVID-19, our pick-up option is currently suspended until further notice.

Yes, you may choose the shipping method labeled: "Pickup from Warehouse" option at checkout. There is an $8.00 handling fee that will apply to all orders and is collected online when placing your order.  As we do not have a storefront, the pickup option is by appointment only (no drop-ins). We will contact you with pickup time options once your order is placed.

Do you have a store or showroom?
No, we are an office and warehouse facility. From time to time we have various machines on display. Please consult us beforehand.



Currency

All pricing on our website is in Canadian dollars (CAD$).


Taxes

The following tax rates will be charged to your order based on your shipping address:

ON 13%; AB 5%; BC 5%; MB 5%; NB 13%; NL 13%; NW 5%;
NS 15%; NV 5%; PEI 14%; PQ 5%; SK 5%; YT 5%

GST / Business Registration #86918 - 1701 - RT0001


Payment


Visa, MasterCard and Amex:
Orders are accepted securely online using our regular online checkout method.
Your credit card statement will be billed from "Spaark Ltd".

PayPal:
Orders are accepted securely online by choosing the yellow PayPal button at checkout.
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To use PayPal, you may use your existing PayPal account, or create a new one.
Or, you may use your Visa, Mastercard or Amex credit card using the PayPal checkout gateway.
Your PayPal statement will be billed from "Spaark Ltd".

Apple Pay:
Orders are accepted securely using your existing Apple Pay account when using a mobile device.
Choose the black Apple Pay button at checkout. Apple Pay is not available or visible when when using a desktop computer.
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e-Transfer:
Orders are processed by telephone and payment accepted securely by Email Money Transfer (e-Transfer using INTERAC services).
Please call 1-877-565-7560 (M-F 8am-5pm EST). We will calculate your order to include applicable tax and shipping. 
Payment via EMT must be made within 24hrs or your order may remain in "pending" status or canceled.  

Leasing:
We offer a convenient leasing payment option to allow our customers to own the equipment or bundles that will work best for their business. Please complete a leasing application here.

All funds are in Canadian dollars (CAD$).

 


Email Confirmation
When you submit an online order, you will receive an email confirmation/receipt of your order. Once the order has been processed you will be notified of the tracking information, this information is sent to the email address that you used when placing the order. If you created an account and signed-in before placing your order, you may login to your account to view statements and reprint receipts.  



Inventory

We endeavour to have all products in stock with exception of special order items or specialty heat press equipment. From time to time our website may indicate an item is available when we are out of stock. In most situations such as this, we will bring in your item within 3 – 5 business days and ship to you immediately. 


Discounts

We offer large quantity discounts on our transfer paper on this site. To qualify for the discount structure, you must purchase the same paper in the following quantities. Your discount will be deducted from your shopping cart automatically.  The below is an example and quantities may vary depending on the product.  Please see the individual product for the specific discount structure chart.

Quantity of Sheets Discounted Price
100-249 5% off
250-500 10% off

 


Coupon Codes
Looking for coupon codes?
Subscribe to our Enewsletter today for all upcoming promos and coupon codes on your next order!

Sign Up for TPC Email Updates & Coupons


 


Wholesale Dealers

We welcome inquiries from distributors to handle our superior line of heat transfer papers, vinyls and accessories.
Please contact us for further information at 1-877-565-7560


Website Security

Our secure online shopping cart is hosted on SAS 70 Type II certified servers. The server data center employs hacker deterrent security provisioning, three redundant network architectures and hardware firewalls.  Our online store is PCI compliant.
Our checkout is automatically secured with high-grade encryption via SSL. 



Privacy Policy
We respect your privacy and do not share, distribute or sell your information to third-parties at any time. Information you provide on our site is kept in strict confidence. Spaark Ltd/Transfer Paper Canada may contact you regarding an inquiry or order you may have made or an e-newsletter you subscribed to.


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